客人怎麼說
Location, friendly staff, spacious room, comfy bed, A/C not too loud and helped drown out the street noise. Great hotel bar (Scarpetta’s) Would LOVE to buy an amenity bar “hutch” similar to what is in rooms. Housekeeping personnel was very lovely and hospitable. Front desk team was very accommodating and responded timely to requests or maintenence requests.
Benjamin
2024年5月
Everything about the hotel was lovely for a middle to higher range NYC hotel. The rooms are large and a relative bargain - hard to match in NYC - as is the location, and their restaurant, Scarpetto, is superb in every way. Attentive service and very clean rooms. Quirky decor with a fab Art Deco Bar. We were in a Deluxe Guest Corner King room, well appointed, large with very large, comfortable bed, sofa, small table, and 1 additional chair. Adequate cupboard space, but minimal drawers, esp if on a longish stay (8 days in our case).
Well-travelled
2024年1月
We had a nice stay at the hotel. It is very well located in Manhattan and we enjoyed the proximity to Wholefoods. We stayed here with 2 kids. The room was cosy and comfortable.
Daniela
2024年2月
Location is great and the free tea/coffee is a nice touch in the lounge. Restaurant and bar are very good. Front desk staff were quick and efficient at check in.
Fiona
2024年1月
The James New York No Mad was in a great location in Manhattan. Everything that we wanted to do nearby or easy transport links. Staff were helpful and polite when we got there. Was a nice touch with wine and savoury pastries early evening between 5-6pm. Unfortunately, sometimes the pastries in the afternoon were gone before you got there. There were morning pastries and hot refreshments in the morning between 7-9am unfortunately again, we had to be quick with the pastries as they would run out fast. The hotel itself is clean and tidy. The beds were comfortable and clean to sleep on, and the bathroom was clean, getting a little wear and tear in places. A nice touch of welcome amenities on the first day. It was very helpful that you could store your suitcase with reception before and after check in and out. But it was a nice stay.
Matthew
2024年12月
First, the room was amazing! Huge and very clean and the bathroom was so spacious and had a great shower and bathtub. I LOVED the fact that the room was very bright and white and modern, rather than some of the dark, heavy wood walled hotels. The hotel location was very convenient for our needs. The staff was just so lovely and sent me up a piece of birthday cake and bottle of wine for my 60th birthday! It was such a lovely surprise. And all the staff was especially friendly and nice, front desk, etc. The evening wine and hot chocolate bar, the morning coffee....all of these amenities were wonderful. The hotel was also beautifully decorated for the Christmas holidays, so cozy and festive! The doormen were always super helpful in getting our taxis and Ubers, really exceptional people there.
Siri
2025年2月
The location was perfect to explore the city. The hotel staff was very friendly and professional, they accommodated every request that we had. The bed was comfortable and provided a good night’s sleep. The room was quiet, facing a small city square. Hot beverages were available free of charge every morning in the lobby.
Eliza
2024年8月
The rooms are very clean, spacious, and remarkably quiet — a rare find in New York. The beds are incredibly comfortable, with luxurious bedding that ensures a restful sleep. The hotel's location is unbeatable, conveniently close to two metro lines, making many attractions easily walkable. There's a Whole Foods around the corner for quick snacks and drinks, and charming coffee shops and eateries nearby. The hotel bar is fantastic, offering live music or a DJ for a lively atmosphere. Highly recommended for a perfect NYC experience!
Carmen
2025年2月
We had an incredible stay at this hotel! The staff was excellent. The location is perfect, making it easy to explore the surrounding area. We stayed in a double queen room that had loads of space, making our stay very comfortable. The beds were clean and comfortable, ensuring a good night's sleep, and we appreciated the peace and quiet with no noise from outside. Highly recommend for anyone looking for a relaxing and convenient place to stay!
Jenny
2024年7月
Location was fantastic and rooms were very cosy and comfortable. Security (who was an absolute gentleman) and staffed reception open 24/7 was a bonus. Complimentary live jazz music and wine or hot chocolate in the evening was an amazing atmosphere.
Laura
2025年1月
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